Renewals Representative (Dutch Speaking)

Role Summary 

You will manage a high-volume book of mid-market renewal accounts across EMEA. 

This role requires strong organisation, outbound discipline, and the ability to work closely with both field sales and channel partners to secure on-time renewals. 

Success in this role comes from pace, ownership, and structured execution. 

Experience

2–5 years in renewals, sales, or account management (SaaS preferred) 

Comfortable managing a high-volume book of business in:

Commercial

Midmarket

Enterprise

Experience in selling through and with channel partners, and ability to thrive in a team selling environment 

Proficient in Salesforce (SFDC) any CRM tools  

Fluency in both Dutch and English 

Skills and Behaviours

Strong organizational skills; comfortable managing volume 

Confident and experienced in outbound activity (phone, email, follow-up cadence) 

Participate in call out days to partner and end users

Success with working as a team, Sales AE and Channel

Comfortable navigating partner-driven sales cycles 

Resilient and able to persevere through objections 

Coachable and open to structured processes 

Takes ownership and proposes solutions, not problems 

Team-oriented with a commercial mindset 

Execute a planned cadence of engagement customers and put detailed strategic account plans in place where appropriate. 

Looks to enable course correction and contribute to a successful team

Work in support of the new business sales team when their expansion business is in conjunction with a pending renewal to ensure full renewal is achieved and partnering to support the additional growth solutions to the customer’s desired cybersecurity and business outcomes. 

Enterprise Renewals Rep: Low volume engagement driven primarily through partnership with Enterprise Account Executive, within or outside of the renewal window.  Engagement based on collaboration with AE regarding risk or potential. Assume 50 active engagements per quarter. 

Midmarket Renewals Rep: Medium volume engagement within renewals window, partnering through opportunity tagging by Account Executive, and outbound engagement for any untagged renewal window opportunities. Assume 75 active engagements per quarter 

Commercial Renewals Rep: High volume engagement within renewals window, leveraging outbound digital, cadenced engagements.  Motions driven primarily through partner engagement with reactive actions in support of full book of commercial renewals within renewal window.