Program Manager (R-19935)

On-site

Posted 6 days ago

AI summary

The Program Manager will lead business transformation initiatives, manage large transformation programs, and oversee process improvement with a focus on stakeholder management and strategic initiatives.

Eligible from: Unclear

Job Description

Location - Mumbai (BKC)

SBU - Technology

Function - Operations

Responsibilities

Key Responsibilities:

Transformation Strategy & Roadmap: Define transformation goals, create implementation plans, set success measures, and ensure alignment with business priorities.

Operating Model Design: Review and improve organizational structures, governance, and ways of working to enhance efficiency.

Process Transformation: Assess current processes, identify gaps, and design improved future-state processes.

Program Delivery: Manage transformation projects from planning to execution, ensuring timely and successful delivery.

Business Analysis & Problem Solving: Conduct assessments, gather requirements, facilitate discussions, and provide practical solutions.

Cross-functional Leadership: Work with teams across business, technology, operations, finance, and compliance to drive outcomes.

Change Management: Support business adoption through communication, training, and stakeholder engagement.

Performance Measurement: Define and track KPIs to monitor progress and measure business impact.

Governance & Executive Reporting: Manage governance forums, project reporting, risks, budgets, and key decisions.

Continuous Improvement: Identify opportunities to improve processes, increase efficiency, and implement best practices.

Technology-enabled Transformation: Partner with technology teams to deliver digital and system-driven improvements.

Stakeholder Management: Build strong relationships with senior leaders and teams to drive alignment and execution.

Requirements

Key Requirements:

12+ years of experience in business transformation, consulting, program management, or process excellence, organizational change, or strategic initiatives.

Bachelor’s degree required; MBA or equivalent postgraduate qualification preferred.

Experience leading enterprise-wide transformation initiatives and driving business change.

Expertise in operating model design, process improvement, and change management.

Strong stakeholder management skills with exposure to senior leadership.

Proven track record in governance, risk management, budget oversight, and benefits realization.

Experience managing consulting engagements or large transformation programs.

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About the job

Posted on: Sep 21, 2026
Job type: Full-time
Location: Mumbai - IndiaOn-site

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Program Manager (R-19935)

AI summary

Job Description

Responsibilities

Key Responsibilities:

Requirements

Key Requirements:

Ready to Apply?

About the job

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