Manager, Sales Development Representatives

sophos
Hybrid
Posted 6 months ago
Sales

AI summary

This role involves managing a Sales Development Representative (SDR) team focused on lead qualification and pipeline creation while collaborating with Marketing and Sales leadership to implement strategies for growth.

Eligible from: US only

Job Description

Role Summary
This position is responsible for Managing a Sales Development Representative (SDR) team and contributing to shaping a high-performing, efficient lead-qualification and pipeline-creation function.
The role centers on developing and supporting a diverse team of phone-based SDRs who drive both outbound new-logo development and inbound opportunity qualification. In addition to overseeing early-stage pipeline activities, the Sales Development Manager collaborates with Marketing and Sales leadership to design and implement processes that accelerate go-to-market execution, including strategic call-downs, targeted campaigns, and new-logo hyper-growth initiatives.
This position will oversee SDR operations and team management across the mid-market segments in North America region and is based in Dallas, Texas. This role is hybrid and requires an in-office presence three days per week.

Responsibilities

What You Will Do

  • Partner with Regional Marketing and Sales leadership to drive Americas pipeline strategy, including new-logo development and cross/upsell initiatives.
  • Lead, coach, and develop a geographically dispersed SDR team, ensuring consistent performance and high-quality pipeline generation.
  • Oversee inbound lead qualification and outbound prospecting to deliver sales-ready opportunities that meet monthly and quarterly targets.
  • Build strong relationships with Sales, Channel, and Marketing teams to ensure alignment, smooth handoffs, and effective GTM execution.
  • Collaborate with Marketing Managers to execute targeted call-downs and direct-to-market campaigns that accelerate pipeline creation.
  • Work with Sales/Marketing Operations and IT to enhance SDR tools, workflows, and systems (e.g., SFDC) for greater efficiency.
  • Recruit, onboard, and mentor new SDR team members; manage performance through regular coaching, feedback, and formal reviews.
  • Provide clear, data-driven reporting on team productivity, pipeline contribution, and attainment to regional leadership.
  • Support global SDR initiatives by contributing insights, refining processes, and aligning regional execution to global standards.
  • Drive continuous improvement through proactive feedback, performance optimization, and recognition of top contributors.
  • What You Will Bring

  • 1-2 years minimum relevant SDR Management experience
  • Prior inside sales / sales development experience would be an asset
  • Experience leading teams across multiple countries, languages and time zones an asset
  • Experienced in a high-volume outbound, phone based lead generation/sales
  • Demonstrated ability to work with Sales Leadership to ensure mutually beneficial outcomes
  • Experience with technical products in the hi-tech industry. Cyber security experience an asset
  • Process oriented in lead management
  • Working in a channel based company, understanding of the IT channel
  • Ready to Apply?

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    About the job

    Posted on
    Mar 11, 2026
    Job type
    Full-time
    Location
    Dallas, TXHybrid

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