Language Quality Specialist

Requirements

• 3+ years of experience in localization or translation quality assurance, preferably at a global tech or fintech company.
• Proven experience with LQA frameworks and quality evaluation tools.
• Strong understanding of how quality drives user experience, brand consistency, and business impact.
• Experience working with or managing linguists, reviewers, or localization vendors.
• Familiarity with localization technologies including CAT tools (e.g., Lokalise, Crowdin, etc.) and QA tools (e.g., Xbench, QA Distiller).
• Fluent in English and at least one or two additional languages.
• Strong attention to detail, excellent time management, and ability to manage competing priorities in a fast-paced environment.
• Knowledge of fintech, blockchain, cryptocurrencies, or DeFi is highly desirable.
• Experience with terminology management, linguistic assets creation, and quality documentation is a plus.
• Comfortable working independently and collaboratively in a distributed, multicultural team.

Responsibilities

• Plan, monitor, and manage language quality across all supported languages, identifying and mitigating risks early.
• Collaborate closely with Product Localization Managers, Product Managers, Marketing, Growth, and Customer Support teams to align quality standards with business and user needs.
• Conduct and manage regular quality assurance checks (LQA), spot checks, and audits across different content types and platforms.
• Define, implement, and maintain a quality framework (e.g., TER/BLEU etc) to measure translation quality and conduct monthly KPI reviews.
• Manage and maintain localization assets such as glossaries, style guides, and quality guidelines to ensure consistency and scalability.
• Drive continuous quality improvement initiatives and post-mortems based on user feedback and stakeholder input.
• Help onboard, train, and support internal and external linguists and reviewers.
• Coordinate feedback loops between translators, reviewers, and internal teams to address quality issues effectively.

Responsibilities

• Plan, monitor, and manage language quality across all supported languages, identifying and mitigating risks early.
• Collaborate closely with Product Localization Managers, Product Managers, Marketing, Growth, and Customer Support teams to align quality standards with business and user needs.
• Conduct and manage regular quality assurance checks (LQA), spot checks, and audits across different content types and platforms.
• Define, implement, and maintain a quality framework (e.g., TER/BLEU etc) to measure translation quality and conduct monthly KPI reviews.
• Manage and maintain localization assets such as glossaries, style guides, and quality guidelines to ensure consistency and scalability.
• Drive continuous quality improvement initiatives and post-mortems based on user feedback and stakeholder input.
• Help onboard, train, and support internal and external linguists and reviewers.
• Coordinate feedback loops between translators, reviewers, and internal teams to address quality issues effectively.

Requirements

• 3+ years of experience in localization or translation quality assurance, preferably at a global tech or fintech company.
• Proven experience with LQA frameworks and quality evaluation tools.
• Strong understanding of how quality drives user experience, brand consistency, and business impact.
• Experience working with or managing linguists, reviewers, or localization vendors.
• Familiarity with localization technologies including CAT tools (e.g., Lokalise, Crowdin, etc.) and QA tools (e.g., Xbench, QA Distiller).
• Fluent in English and at least one or two additional languages.
• Strong attention to detail, excellent time management, and ability to manage competing priorities in a fast-paced environment.
• Knowledge of fintech, blockchain, cryptocurrencies, or DeFi is highly desirable.
• Experience with terminology management, linguistic assets creation, and quality documentation is a plus.
• Comfortable working independently and collaboratively in a distributed, multicultural team.