Job Description
About the Role We are looking for a Data Engineer – Enterprise Data Support who will play a critical role in ensuring smooth operations across enterprise data platforms. This role requires strong communication, stakeholder management, and problem-solving skills to simplify complex issues, manage data-related incidents, and collaborate with technical teams for long-term solutions.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Finance, or related field.
- 5–7 years of experience in data engineering, data operations, or enterprise data support.
- Strong knowledge of data management concepts and data troubleshooting.
- Familiarity with Jira or other ticketing systems.
- Excellent communication and documentation skills.
- Ability to manage multiple stakeholders and priorities in a fast-paced environment.
- Exposure to BI/analytics platforms (e.g., MicroStrategy) is a plus.
- Experience with ThinkFolio, Aladdin, or similar platforms is advantageous.
Key Responsibilities
- Monitor, manage, and resolve Jira tickets related to enterprise and reference data issues.
- Conduct initial triage of issues, assess severity/urgency, and assign to the right teams.
- Collaborate with cross-functional teams to resolve problems.
- Provide regular stakeholder communication and updates on issue resolution.
- Document troubleshooting steps and build a knowledge base for recurring problems.
- Work with L3/engineering teams on root cause analysis and long-term fixes.
- Support data integrity, governance, and accuracy across systems.
- Participate in recurring operational review meetings and progress updates.
Responsibilities
Key Responsibilities
- Monitor, manage, and resolve Jira tickets related to enterprise and reference data issues.
- Conduct initial triage of issues, assess severity/urgency, and assign to the right teams.
- Collaborate with cross-functional teams to resolve problems.
- Provide regular stakeholder communication and updates on issue resolution.
- Document troubleshooting steps and build a knowledge base for recurring problems.
- Work with L3/engineering teams on root cause analysis and long-term fixes.
- Support data integrity, governance, and accuracy across systems.
- Participate in recurring operational review meetings and progress updates.
Requirements
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Finance, or related field.
- 5–7 years of experience in data engineering, data operations, or enterprise data support.
- Strong knowledge of data management concepts and data troubleshooting.
- Familiarity with Jira or other ticketing systems.
- Excellent communication and documentation skills.
- Ability to manage multiple stakeholders and priorities in a fast-paced environment.
- Exposure to BI/analytics platforms (e.g., MicroStrategy) is a plus.
- Experience with ThinkFolio, Aladdin, or similar platforms is advantageous.
Similar Jobs
Tax Accountant - Gurgoan
rackspace
On-siteFull-time
Application Security Engineer II - IN ( Night Shift)
rackspace
RemoteFull-time
Customer Service Technician II
rackspace
On-siteFull-time
Senior Financial Analyst -US Shift
rackspace
RemoteFull-time
ServiceNow Developer IV
rackspace
RemoteFull-time
Customer Discovery and Commercial Strategy Lead
rackspace
RemoteFull-time
Citrix Engineer III - IN
rackspace
On-siteFull-time
ForgeRock Engineer
rackspace
RemoteFull-time
L2 Azure Infrastructure Specialist (Terraform + AKS) - Immediate joiner preferred
rackspace
RemoteFull-time
AWS Devops Engineer III (PSDE-III)
rackspace
RemoteFull-time
Azure DataOps Lead
rackspace
On-siteFull-time
SENIOR BIG DATA INFRA ENGINEER
rackspace
RemoteFull-time
Data Engineer (Infra/DevOps Focus)
rackspace
RemoteFull-time
AWS PSDE III ( Require only immediate joiners )
rackspace
RemoteFull-time
Vice President of Enterprise Operations
rackspace
RemoteFull-time
Disclaimer: Real Jobs From Anywhere is an independent platform dedicated to providing information about job openings. We are not affiliated with, nor do we represent, any company, agency, or agent mentioned in the job listings. Please refer to our Terms of Services for further details.