Home Care Recruiter (Colombia)

Helper Heroes PH
Bogota, Colombia
On-site
Full-time
Posted 6 months ago

Job Description

Virtual Assistant – Hybrid Operations Role (Recruiting & Scheduling)

Work Schedule: US Timezones
Type: Remote
Start Date: Immediate
Rate: Starts at $6.50

About Us

At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team. Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike. 

About You

What sets us apart is YOU. You’re not just any virtual team member—you’re a Helper Hero! If you’re passionate about making a difference, have a knack for organization, and thrive in a fast-paced, mission-driven environment, you’re who we are looking for. If you’re the kind of person who loves tackling behind-the-scenes tasks with a smile, ensuring that our clients and caregivers receive the best possible support, apply today!

About the Role

We’re looking for a Full-Time Virtual Assistant to serve in a hybrid operations role. You will support core business operations remotely—handling recruiting, caregiver onboarding, scheduling, and administrative processes—so that the owner can focus on business development and client relationships.

Key Responsibilities

Recruitment Support

  • Source, screen, and schedule interviews for caregiver candidates
  • Collaborate with external platforms (e.g., Engage, ZipRecruiter, CareerPlug)
  • Maintain recruiting funnel metrics (applicants > interviews > hires)

Scheduling & Operations

  • Learn and use tools like AxisCare and ClarityVoice
  • Assist with weekly caregiver scheduling and shift coordination
  • Help organize orientation sessions and maintain compliance checklists

Administrative Support

  • Document processes and support onboarding for future hires
  • Assist in maintaining records and communication logs
  • Act as a right-hand to the owner across all systems

Technology & System Setup

  • Get trained on VoIP platforms and internal software
  • Help build repeatable and scalable SOPs for growth

Requirements

Experience:

  • At least 1–2 years in recruitment, scheduling, or admin support
  • Background in healthcare staffing is a plus but not required

Skills:

  • Strong English and Spanish communication (verbal & written)
  • Process-oriented with ability to document and systematize tasks
  • Tech-savvy and fast learner of new platforms
  • Comfortable with remote tools like Zoom, email, VoIP, etc.

Mindset:

  • Reliable, resourceful, and self-motivated
    Willing to grow with the company and take on new challenges
  • Bonus: Interest in the home care or health services industry

Work Setup

  • Laptop or desktop
  • Reliable internet (at least 25 Mbps), backup connectivity/power recommended
  • Quiet workspace and professional phone etiquette

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