Customer Service & Administration Support - (006-00371)

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Looking for Philippines-based candidates

Job Role: Customer Service & Administration Support

Compensation range: $1500 AUD - $1600 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: 

Established in 1990, the company has evolved over three decades to become a trusted leader in the automotive aftermarket industry. Specializing in the manufacturing, importation, distribution, and marketing of premium brands for automotive enthusiasts, it offers a diverse portfolio including car care, lubricants, detailing tools, and automotive paint. With a reputation for quality, expert tech support, and comprehensive training programs, the company is committed to exceeding customer expectations and meeting the high standards of passionate vehicle owners.

Key Responsibilities:

• Check, reply, forward, and process email enquiries and orders attend to telephone enquiries
• Debtor sales order entry and invoice processing
• Collaborate with warehouse staff to process orders daily
• Verify outgoing manifest against picking slips of the day
• Electronically file all documents (purchase orders, picking slips, etc.)
• Process EDI Orders via Data Manager (validation, acknowledgment, import to MYOB Advanced, etc.)
• Maintain Orders Master Spreadsheet
• Process 205L Drum orders for delivery via Northline or pump in by NSW sales staff
• Complete warehouse KPI report as required
• Maintain MYOB Advanced Debtors in support of Office Supervisor
• Perform other general office duties and support other administration staff as needed
• Ongoing development of existing Policies and Procedures
  

Required Skills and Qualifications:

• Customer service and Admin assistant experience
• Proficiency in Word, Excel, Outlook, MS Teams, and databases.
• Strong written, oral communication, and customer service experience.
• Familiarity with ERP and MYOB Advanced software.
• Quick learner with high accuracy in data entry and multitasking.
• Punctual, proactive, and highly organized.
• Able to work autonomously and collaboratively within a team.
• Detail-oriented, ethical, and open to learning and new ideas.

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)