Virtual Health Partnerships Associate

Travel: 30%, U.S. based travel.

The Virtual Health Partnership Associate is a key member of the Virtual Health Team, responsible for driving the strategic expansion, adoption, and scaling of virtual care programs across both internal Privia practices and external client networks.

In this role, you will serve as a primary strategic partner to our clients—balancing consultative relationship management with strategic account expansion to maximize utilization, adoption, and partner satisfaction. Working closely with Directors, you will execute account strategies, analyze market trends, and lead provider engagement to deepen relationships and drive virtual health integration across client networks.

• Account Strategy & Adoption: Develop and execute strategic account plans to maximize client engagement, retention, and ongoing utilization of virtual care platforms across assigned networks and Privia practices.

• Relationship Building: Serve as the primary advisor to key decision-makers, practice leadership, and providers, establishing trusted partnerships to align virtual health solutions with operational and clinical goals.

• Program Adoption & Utilization: Partner with existing practices and partner organizations to identify workflow bottlenecks, drive feature adoption, and expand service line utilization within established networks.

• Business Development (B2B): Collaborate with prospective partner organizations and leadership to evaluate integration opportunities, present value propositions, and expand virtual care access.

• Market Analysis & Strategy: Analyze market trends and practice performance data to identify high-impact expansion opportunities and tailor partner engagement strategies.

• Enablement & Support: Deliver compelling virtual and in-person presentations, lead onboarding enablement for new practice leaders and clinical teams, and ensure smooth operational rollouts.

• Client Engagement & Relationship Management: Serve as a trusted advisor and main point of contact for external partners and internal providers, delivering virtual/in-person presentations and leading onboarding enablement.

• Cross-Functional Execution & Marketing Support: Monitor account health metrics, ROI, and utilization KPIs, leading executive business reviews to demonstrate program impact and value.

• Performance Tracking & Account Reviews: Monitor account health metrics, ROI, and utilization KPIs, leading executive business reviews to demonstrate program impact and value.

• Process Optimization: Contribute new ideas, share best practices, and ensure accurate tracking of all activities

• Other duties, as assigned

• 1+ years of experience in client relationship management, consultative sales, account management, or customer success (healthcare or SaaS environment preferred).
• Demonstrated track record of driving program adoption, account retention, or strategic partnership expansion.
• Virtual and in-person presentation experience, required
• Proven experience delivering engaging virtual and in-person presentations to executive or clinical stakeholders.
• Must comply with HIPAA rules and regulations
• Willingness to travel up to 30%

The salary range for this role is $50,000 to $60,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.