(US) Customer Success Manager - Health Plan (Great Lakes)

Customer Success Managers for Health Plan ensure optimal adoption of Collective Medical’s technology, align our product’s capabilities with organizational goals, and maintain long term strategic relationships. In this role you serve as the primary point of contact with responsibilities that include:

·       Identification of performance improvement opportunities and scaling out best practices,

·       building long-term account plans and execution,

·       Identification of training + education needs,

·       reconciling business and product challenges,

·       working with the market leadership on market or other relevant initiatives,

·       providing ongoing consultative support