Technical Product Manager - Platform & Integrations

About Faro Health

Faro Health aims to improve lives by helping life sciences companies design optimal clinical trials. Our AI powered software platform optimizes and orchestrates complex clinical development by providing powerful insights about trial design and outcomes. Faro empowers researchers to design more intelligent trials, reducing development costs and reaching milestones faster with better patient experiences.

Faro is a mission driven company seeking world class people who share our passion for improving drug availability and patient outcomes through better clinical trial design. We pride ourselves on our vibrant, inclusive, and growth mindset oriented culture. Faro offers competitive compensation and benefits, generous vacation and parental leave, and flexible working hours. We are a hybrid workplace where San Diego employees work from their homes as well as in our lovely main headquarters enjoying a gym with classes and (early next year) spa services, outdoor lawn work area, and steeply discounted food hall. Remote employees work from home and visit the main office for group events and in-person collaboration.

Open to current California residents ONLY.

**Note: Candidates and Recruiting Agencies, please do not contact our employees regarding the position or your application status. Doing so will automatically disqualify you from the position or working with us. Only applications submitted through the designated link will be considered. We kindly ask that you please DO NOT SPAM our employees regarding the role or your application status.

Role Overview

As a Technical Product Manager at Faro Health, you will serve as the bridge between our customers, partners, and engineering teams. You’ll own Faro’s platform and integration strategy, driving scalable architecture, reliable data exchange, and interoperable solutions that connect clinical systems and power intelligent trial design.

You will translate complex customer and partner technical requirements into clear engineering deliverables, define integration roadmaps, and ensure that Faro’s platform and data services enable seamless, secure, and compliant collaboration across the clinical trial ecosystem.

Key Responsibilities

• Own Faro’s platform and integration strategy: Define and execute a roadmap for integrations that strengthen the scalability and interoperability of the Faro platform.
• Translate technical requirements: Work closely with customers, partners, and engineers to transform clinical and operational needs into detailed product and integration specifications.
• Act as a solution consultant: Roll up your sleeves to design, prototype, and validate integration solutions—collaborating directly with engineering and customer teams to ensure successful technical implementation and data flow.
• Drive end-to-end integration lifecycle: From discovery to design, testing, and launch, ensure integrations deliver measurable value, reliability, and compliance.
• Collaborate cross-functionally: Partner with data, engineering, product design, and customer strategy teams to build and execute end-to-end strategies for customers—ensuring alignment, scalability, and seamless integration across the Faro platform.
• Platform enablement: Define standards and tools that make it easier for internal teams and external partners to build on Faro’s platform.
• Ecosystem development: Evaluate and prioritize integrations that enhance connectivity and data flow across clinical trial systems.
• Measure success: Define KPIs for platform performance, integration uptime, adoption, and ecosystem growth.
• Stay ahead of standards: Track industry interoperability standards (e.g., CDISC, HL7 FHIR, ODM) and ensure Faro’s platform evolves accordingly.
• Available to work East Coast hours occasionally to accommodate customers in Europe and Asia.
  

Qualifications

• Bachelor’s degree required in Computer Science, Engineering, Life Sciences, or a related technical field; Masters Degree preferred.
• 5+ years of product management experience, with at least 2 years focused on platforms, integrations, or technical products.
• Experience managing external integrations or platform ecosystems in a regulated environment
• Strong technical foundation: understanding of data architecture, APIs, system integrations, and cloud platforms.
• Proficiency in at least one programming language.
• Excellent analytical and problem-solving skills; ability to translate complex user needs into scalable technical solutions.
• Strong communicator able to bridge business and engineering domains and present technical concepts clearly to non-technical audiences.

Preferred Qualifications

• SQL knowledge preferred
• Experience integrating a product using external API’s to produce one-off reports is a preferred
• Experience in life sciences industry a preferred
• Experience with regulated data environments (HIPAA, GxP) is a plus.