Technical Problem Solver Expert - Red X

Job Overview

The Technical Problem Solver Expert leads the resolution of complex, high-impact technical issues using structured methodologies such as Shainin Red X and Six Sigma. This role drives measurable improvements in quality, cost, and delivery, while developing problem-solving capabilities across the organization.

Job Requirements

As a Technical Problem-Solving Expert, you will:

• Solve complex and difficult technical problems
• Lead a cross-functional team to apply diligently a structured problem-solving methodology (Shainin, Six Sigma or equivalent)
• Define priorities
• Proactively anticipate roadblocks to find solutions and escalate when needed
• Ensure rigor and governance of Problem Solving methodologies across the organization
• Coach and develop Problem Solver Practitioners
• Select the projects that will have the highest impact across plants or business unit
• Report out to Senior Management project progress, people development, savings

What your background should look like

Qualifications & Skills

• Engineering degree (Physical, Mechanical, Electrical, Materials or related)
• Shainin Red X Journeyman or Master certification (mandatory)
• Six Sigma Black Belt or Master Black Belt preferred
• 5–10 years’ experience in Technical Problem solving
• Proven track record solving complex technical issues
• Strong analytical and problem-solving skills
• Leadership and cross-functional team management
• Apply statistical analysis (Minitab, JMP) to validate root causes and/or solutions
• Understanding of engineering fundamentals
• Strong attention to detail
• Willing to develop others
• Be a positive change agent

Impact

• Reduce Cost of Poor Quality (CoPQ)
• Improve product quality and customer satisfaction
• Strengthen the Problem-Solving culture
• Deliver measurable business impact

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Competencies