System Analyst - Remote Job.

Overview

We're looking for a Systems Analyst with strong technical depth to design and map complex system integrations, particularly involving payment platforms, in a clinical trials context. This is not a traditional Business Analyst role focused on process elicitation or workflow mapping. It requires someone comfortably translating ambiguous, non-standard requirements into workable technical solutions.

Key Responsibilities

• Design and map integrations between internal systems and external payment platforms.
• Interpret and apply protocol specifications and EDC (Electronic Data Capture) documentation to real-world integration scenarios.
• Solve non-standard, ambiguous integration requirements where no out-of-the-box approach exists.
• Bridge the gap between technical implementation and business/functional requirements.
• Collaborate with development teams to validate the feasibility of proposed integration designs.
• Document integration designs, data flows, and technical decisions clearly for both technical and non-technical audiences.
• Site Payment Administration: manage end-to-end site payment workflows, including visit/milestone verification, payment triggers, remittance processing, and reconciliation.
• Budget & Contract Alignment: ensure payment rules align with executed site budgets, contract terms, and country-specific financial requirements.
• Payment Issue Resolution: investigate discrepancies, resolve payment holds, and support timely issue escalation with finance and clinical operations.
• Clinical Operations Partnership: work closely with study teams and clinical payment teams to ensure payment triggers reflect protocol visit schedules and operational realities.

Required Qualifications

• Experience as a Systems Analyst, or as a developer who has transitioned into a Systems Analyst role.
• Hands-on development experience is strongly preferred, rather than a purely process-oriented Business Analyst background.
• Demonstrated ability to work with protocol specifications and technical or API documentation.
• Experience with payment platforms or financial systems integration.
• Previous experience in the clinical trials industry is required, with practical knowledge of clinical operations, clinical trial payments, or site payment processes.
• Strong problem-solving skills and comfort operating in ambiguity, with the ability to adapt when requirements are non-standard or evolving.
• Solid communication skills, with the ability to explain complex technical integration concepts to varied audiences.

Ideal Candidate Profile

• The ideal candidate has a solution-oriented, technical mindset rather than a traditional Business Analyst background. They should be comfortable diving into protocol-level detail and designing integration logic, not just documenting process flows.