Staff Forward Deployed Engineer (5021)

Hybrid

Posted 5 months ago

Hivemind Solutions Division

Job Description

Our Forward Deployed Engineer are technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.  

In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind. You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities.  

Responsibilities

What you'll do:

Deploy with customers on site (~30% travel) to support software integration and development activities.  

Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.  

Provide technical support and training to customers on use of Hivemind.  

Develop AI & Autonomy applications using the Shield AI enterprise software development kit. 

Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions 

Assist in post-sales deployment and integration of Shield AI enterprise software products.  

Develop and maintain technical documentation and training materials.  

Help customers debug software/API integration issues.  

Collaborate with the product engineering team to address customer feedback and improve products.

Requirements

Required qualifications:

Bachelor’s degree in Engineering, Computer Science, or a related field, and 7+ years of industry experience or

Master’s degree in Engineering, Computer Science, or a related field, and 5+ years of industry experience.

Strong technical background in software engineering. 

Strong proficiency in writing modern C++ code. 

Excellent problem-solving and analytical skills. 

Strong communication and interpersonal skills.

Preferred qualifications:

Experience in the defense, aviation, autonomy, or robotics industry. 

Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.

Experience operating in a fast-paced, startup-like, environment.

Advanced technical degree, especially in robotics or autonomy related fields

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About the job

Posted on: Jun 5, 2026
Job type: Full-time
Location: LondonHybrid

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Responsibilities

What you'll do:

Requirements

Required qualifications:

Preferred qualifications:

Ready to Apply?

About the job

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