Sr. Partner Manager, Strategic Partnerships (Senior Care) (US)

We believe technology is the key to solving healthcare challenges. We are committed to transforming care in order to make a meaningful impact on the lives of millions. The Sr. Partner Manager, Strategic Partnerships (Senior Care) will be the primary person looking after software and technology vendors that have embedded, or desire to embed, their solutions into the PointClickCare platform sold to Skilled Nursing Facilities and Senior Living Facilities.

The Sr. Partner Manager, Strategic Partnerships will support Senior Leaders to identify and drive partnership opportunities from ideation to deal close. This role will also work closely with Marketing and Go-To-Market teams to support partner-centric product launches and growth initiatives in the Senior Care space.  You will identify, analyze, recommend, and close material partnerships that will grow the business and contribute to measured improvements in this healthcare industry.  Most importantly, you will lead investigations, business proposals, development, negotiation, and be the subject matter expert for new business lines.

We are seeking a candidate who is passionate about learning how our solutions serve our customers’ needs and enjoys working cross-functionally.  Additionally, you will have experience working with multiple partners and be comfortable in an entrepreneurial type of environment. This role will report directly to the Vice President, Strategic Partnerships and Marketplace. The ideal candidate will be a self-starter who is comfortable in a rapidly changing environment and takes a strategic approach to partner management. You must have the ability to bridge short-term goals with longer-term strategy and the capability to create a well-ordered framework of action.

This position is open to Remote (US/CAN) and Mississauga, ON (Head Office)

Partner with Product, Corporate Development, Corporate Strategy, and Go-To-Market leadership to scope and structure ambiguous business questions into actionable partner-powered projects.

Lead cross-functional project teams to structure and execute analyses required to develop large-scale new business recommendations. Communicate findings to executive management clearly and concisely.

Bring partnerships from initial identification through deal close and product launch including a Build/Buy/Partner level of sophistication that considers resourcing, investment, and strategic/critical thinking.

Create business cases, financial models, work plans, market research, and competitive evaluations.

Interview vendors, customers, industry, and market leaders to grow and maintain thought leadership and subject matter expertise.

Identify, create, negotiate, and implement effective business development agreements that drive measurable results.

Represent the partnership organization in meetings with executives from partner companies.

Maintain all partnership records, including interactions, meetings, and materials, in Salesforce.

Mandatory Education – B.S. or B.A. from a university or college.  Preferred Education – M.B.A.

Significant experience (5+ years) in business strategy and/or partnership management at a leading SaaS or software company, or a strategy consulting firm

Sound business judgment and ability to prioritize and triage partner-related issues

Comfort with a fast-paced, always-on environment

Detail-oriented and highly organized

Experienced in leading cross-functional teams to orchestrate, collaborate, and successfully seize opportunities

Skilled at navigating, understanding, and enforcing contracts

Strong technical competence or tech-curious and motivated to learn

Strong interpersonal skills

Experience in acute care is a strong plus