Site Manager, Durham, #79

On-site

Posted 3 days ago

Field Operations

AI summary

The Site Manager will lead a team overseeing facility operations and independent Driver Partners while ensuring a high-quality customer experience.

Eligible from: Unclear

Job Description

Gopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.

Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.

Responsibilities

Responsibilities:

Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems

Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.

Training and coaching associates in the facility to work safely while following all standard work and processes.

Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved

Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports

Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews

Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records

Create and implement plans to improve the safety, culture and financial performance of the facility

Requirements

Qualifications:

3+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.

Retail, grocery, military, restaurant or equivalent experience

Bachelor’s degree, preferred

Strong written and verbal communication skills

Strong skills with conflict resolution

Strong skills with team development and engagement

Proficiency in computer usage, email, and Google Suite

Ability to lead in an ever-changing environment

Proven track record of being a change agent with improving processes and efficiencies

Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business

Ability to stand, bend, reach and walk during shifts

Ability to lift up to 49 pounds

Professional fluency in Spanish, preferred

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About the job

Posted on: Aug 26, 2026
Job type: Full-time
Location: Durham, NCOn-site

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Site Manager, Durham, #79

AI summary

Job Description

Responsibilities

Responsibilities:

Requirements

Qualifications:

Ready to Apply?

About the job

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