Site Leader II, Shady Side, #371

On-site

Posted 5 days ago

Field Operations

AI summary

The Site Leader II will oversee operations at a facility, leading a team of Shift Leaders and Field Operations Associates, and ensuring delivery excellence for customers. Strong leadership in managing a blended workforce and continuous process improvement is essential.

Eligible from: US only

Job Description

Gopuff is seeking a Site Leader II to join the operations team. We are looking for a self-starting and entrepreneurial strong leader. The Site Leader II role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s mega operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.

Responsibilities

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Responsibilities

Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems

Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.

Responsible for the growth and development of 30-40 employees

Manage inbound and outbound delivery operations

Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved

Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports

Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews

Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records

Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume

Create and implement plans to improve the financial performance of the warehouse

Requirements

Qualifications

12+ years of managing and leadership experience, minimum of 8 years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.

Retail, warehouse, logistics, military, restaurant or equivalent experience

Bachelor’s degree, required

Strong written and verbal communication skills

Strong skills with conflict resolution

Strong skills with team development and engagement

Ability to lead in an ever-changing environment

Proven track record of improving processes and efficiencies

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About the job

Posted on: Sep 1, 2026
Job type: Full-time
Location: Pittsburgh, PAOn-site

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Site Leader II, Shady Side, #371

AI summary

Job Description

Responsibilities

What We Offer

Responsibilities

Requirements

Qualifications

Ready to Apply?

About the job

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