Site Leader II, Philadelphia, #132

Gopuff
On-site
Posted over 2 years ago
Field Operations

AI summary

The Site Leader II will oversee local operations, managing a team of Shift Leaders and Field Operations Associates, as well as independent Driver Partners to ensure high-quality customer experiences in a fast-paced environment.

Eligible from: Unknown

Job Description

Gopuff is seeking a Site Leader II to join the operations team. We are looking for a self-starting and entrepreneurial strong leader. The Site Leader II role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s mega operations as well as a team of independent Driver Partners. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.

Responsibilities

What We Offer

  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)
  • Responsibilities

  • Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
  • Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Responsible for the growth and development of 30-40 employees 
  • Manage inbound and outbound delivery operations
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
  • Create and implement plans to improve the financial performance of the warehouse
  • Pay:

  • Gopuff pays employees based on market pricing and pay may vary depending on  your location. Compensation for U.S. locations is based on a cost of labor index for  that geographic area. 
  • Philadelphia, PA Salary Ranges: $81-90k
  • The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be  modified in the future. For additional information on this role’s compensation  package, please reach out to the designated recruiter for this role.  
  • Requirements

    Qualifications

  • 12+ years of managing and leadership experience, minimum of 8 years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, warehouse, logistics, military, restaurant or equivalent experience
  • Bachelor’s degree, required
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Ability to lead in an ever-changing environment
  • Proven track record of improving processes and efficiencies
  • Ready to Apply?

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    About the job

    Posted on
    Mar 5, 2024
    Job type
    Full-time
    Location
    Philadelphia, PAOn-site

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