Service Desk Manager

We’re a diverse group of visionary innovators who provide trading and workflow automation software, data, and business insights to corporations, central banks, financial institutions, and governments. We are a truly global company; we employ 13,000+ people at 60+ offices and serve 4,800+ customers worldwide.    

The candidate would be responsible for the day-to-day support of the business users, front and back office teams, management, along with VIP support. This role will be a Team Lead/Managerial position based in Milan, where you’ll have the unique opportunity of starting the office from scratch but will be working as part of the global teams providing support to other offices when required, while adhering to company IT Procedures and Policies.

Duties will vary and will range from global project work, to creating user accounts for new joiners, to engaging with your team members. The ability to self-start and multi-task is a must.

Important notes 

According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority.   

Due to the high volume of applications, only those candidates that meet the required criteria for selection will be contacted.   

Please do not apply if you don’t currently have the legal right to work in Italy, or if that right is just about to expire, or if that right has restrictions imposed which would prevent you from undertaking a full-time employment contract.