Service Account Manager - Commercial Roofing

(Commercial Roofing - Service Division)

THE FLYNN WAY

“The Flynn Way” is the way we do things at Flynn. It is not one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn’s culture. 

This key position will act as an Account Manager for new and existing clients (related to Roofing Repairs and Maintenance with Commercial Buildings).  This position is responsible for being an integral component of the Service Division through networking and building relationships with Building Owners, Property Managers (and Property Management Companies) and Business owners, through networking events including Tradeshows, BOMA (Building Owners and Managers Association) and IFMA (International Facility Management Association) meetings, cold calling and following up on warm leads.

·       Competitive wages and benefits

·       Health, Dental, and Vision (eff.1st of month after start date!)

·       Life and Disability Insurance (eff. 1st of month after start date!)

·       Employee/Family Assistance Program

·       Structured bonus plan

·       401k w/ match

·       Vehicle Allowance + gas card

·       Health Club Membership for Employees (Specific Health Clubs)

·       Great environment where our motto is “Flynn Family Winning Together”!

·       On-going career development courses and programs through our in-house Flynn University

The Service Account Manager is responsible for growing and maintaining strong client relationships

while supporting sales, estimating, and service delivery efforts.

• Build and maintain long-term relationships with clients to grow the roofing service business.

• Collaborate with local and national teams to support client needs and promote Flynn’s brand.

• Communicate with customers to understand their requirements and offer tailored service

solutions.

• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.

• Represent Flynn at industry events and client meetings.

• Support marketing efforts through strategic initiatives and social media engagement.

• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.

• Deliver virtual presentations to clients and stakeholders.

• Contribute to business development and support corporate initiatives.

• Experience in a construction environment; Service Roofing or Sales experience is considered

an asset.

• Exceptional communication and organizational skills, with strong time management abilities.

• Proven ability to multitask and thrive in a fast-paced, collaborative environment.

• A relationship-focused mindset with a passion for client service and business growth.

• Entrepreneurial spirit and drive to expand Flynn’s service offerings.

• Proficiency in MS Office and industry-specific tools such as Bluebeam and AutoCAD.