Senior User Researcher, Experience

spotify
London
On-site
Full-time
Posted 29 days ago
Design and User Experience

Job Description

Delivering the best Spotify experience, everywhere and every time. Spotify is seeking a Senior User Research to help explore and deliver the future of Spotify’s experience in third-party AI agents and ecosystems. This is a rare opportunity to understand and shape how music, podcasts, and audiobooks are discovered, consumed, and enjoyed by people all over the world as the paradigm of interaction shifts toward agentic, AI-driven experiences.

In this role, you will bring deep AI literacy, strong research craft and excellent systems thinking.  Partner AI is how we extend Spotify’s ubiquity into the new agentic AI paradigm — across assistants, devices, and multimodal platforms. This is our moment to build the insights and understanding that will ensure Spotify thrives when experiences are mediated by AI systems and partners on a global scale.

As a Senior User Researcher for Partner AI, you’ll uncover the human truths behind the most ground-breaking shift in user interaction since mobile. Explore how people discover and engage with Spotify on tech platforms, translating insights into strategic framing for teams. Your work will define what “Spotify through AI” feels like — ensuring we’re indispensable wherever people engage with music, podcasts and audiobooks.

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