Senior Relationship Executive

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.

Bachelor's degree in Business Administration, Sales, Marketing, Business Management, or a related field.

At least 3 years of relevant experience in Account Management, Relationship Management, Stakeholder Management, or Client Coordination.

Experience managing corporate, enterprise, or mid-to-large accounts is preferred.

Proven ability to manage client relationships and drive cross-sell/upsell opportunities.

Strong communication, negotiation, analytical, and stakeholder management skills.

Confident in presenting business performance and addressing client concerns.

Experience in logistics or e-commerce is preferred.

Proficient in Microsoft Office and comfortable working with data and reports.

Strong ownership, customer orientation, and leadership potential.

Willing to attend client meetings/visits and work extended hours when necessary.

Proficiency in Mandarin is a plus.