Senior Engineer, Software (R5970)

Hivemind is looking for an experienced Full Stack Software Engineer to join our Shared Services Engineering team. 

The Shared Services team builds and operates common services, SDKs, APIs, and customer-facing applications that connect Shield’s products. These capabilities reduce duplicated engineering and help create a consistent Shield experience across product types. 

You will work across the stack, from customer-facing web applications to backend services and product integrations. You will partner with product and engineering teams to understand shared needs, turn ambiguous problems into durable solutions, and own your work from design through production operation. 

This is a product-oriented engineering role with meaningful technical ownership. You will help shape new capabilities, contribute to architectural decisions, and build secure, reliable systems for external customers and internal engineering teams. 

Design, build, and operate full-stack applications, backend services, SDKs, and APIs 

Contribute to shared authentication, telemetry integrations, the Customer Support Portal, and future public telemetry APIs 

Partner with product and engineering teams to understand shared needs and develop reusable capabilities 

Establish secure, reliable, documented, and versioned interfaces for internal engineering teams and external customers 

Own solutions through design, implementation, testing, deployment, and production support 

Contribute to technical direction through design reviews, thoughtful tradeoffs, and collaboration with other engineers 

4+ years of software engineering experience or equivalent practical experience 

Demonstrated technical judgment in the design and operation of full-stack applications, backend services, APIs, or distributed systems 

Systems thinking and the ability to turn recurring or ambiguous needs into coherent, reusable solutions 

Track record of owning production software from initial design through operation and continuous improvement 

Effective collaboration and communication across engineering, product, and organizational stakeholders 

Experience creating shared capabilities adopted across multiple products or engineering teams 

Depth in one or more relevant domains, such as identity and authentication, public APIs and SDKs, or OpenTelemetry and high-volume telemetry data 

Experience building modern web applications and the backend services that support them 

Experience building and operating secure, reliable software in regulated or compliance-driven environments