Senior Engineer, Platform Infrastructure (R5516)

Why This Role Exists:

We build and operate the platform that our engineers and our customers rely on.

The platform isn't a product that's ever "finished." It's something we improve continuously. Every deployment, outage, bug, and annoying manual task is an opportunity to make the system better.

An L3 Platform Engineer is a fully contributing member of that effort.

This isn't a ticket factory. We expect engineers to think critically, collaborate closely, and continuously improve both the platform and the way we build it.

You Build for Change

Software is never finished.

Your goal isn't simply to make today's feature work.

Your goal is to leave the code, infrastructure, and deployment process easier to change tomorrow.

You Prefer Automation

If humans perform the same task repeatedly, the system probably needs improvement.

Manual processes are temporary.

Automation is the destination.

You Think in Small Batches

Large changes hide mistakes.

Small changes expose them.

We value engineers who can decompose large problems into safe, incremental improvements.

You Work as Part of the Team

Platform engineering is a collaborative discipline.

You bring potential solutions to the team, clearly explain your reasoning and tradeoffs, and help the team build a shared understanding of the code or design not merely produce it. You are responsible for understanding, validating, and clearly communicating the work you contribute.

You Improve the System

When something goes wrong, we don't stop at fixing it.

We ask:

Incidents should improve the platform.

Successful L3 engineers consistently help the team: