Project Manager, Demo (R4836)

Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams—ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.

Demo Project Manager Tasks:

Generate demonstration plans

Conduct demonstration event logistics planning

Coordinate with Go-To-Market leads and customers

Establish and maintain project action plans and risk metrics

Generate and maintain project schedules

Coordinate participation of personnel for demonstration events

Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities

Manage project budgets

Manage and organize customer correspondence

Coordinate import/export regulatory compliance – ITAR and EAR

Facilitate fuel availability and procurement

Review, understand, and comply with proposals and contracts

Drive subcontractor performance as applicable

Assistant Program Manager for Logistics Tasks:

Act as the key point of contact for the sustainment portion of programs  

Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software

Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware.

Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)

Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors.

Serve as Deployed Operations Field Service Representatives primary point of contact within the program office

Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues.

Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites.  Coordinate replenishment at intervals appropriate to customer usage rates.

Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration.

Provide customer feedback to internal teams regarding maintainability and sustainability issues.

General Tasks:

Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management.

Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance. 

Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks 

Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule 

Partner with leadership to guide prioritization of projects and utilization of resources

Support an environment where accountability and program execution excellence are core. 

Report directly to Shield AI’s Senior Director of V-BAT Program Management