Process Lead, Allston, #1178

Gopuff
On-site
Posted over 4 years ago
Field Operations

AI summary

The Process Lead is responsible for improving processes and efficiencies within the facility, leading teams during peak operational hours, and ensuring compliance with safety and operational standards.

Eligible from: Unclear~4h overlap with local peak hours expected

Job Description

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Responsibilities

Responsibilities:

  • Pack orders and receive inbound inventory during low vol / min staffed periods
  • Completing ICQA in low vol / min staffed periods
  • Support the associate team in path when there are any gaps in shift coverage, which may include the use of carts, pallet jacks, dollies and other equipment to move product
  • Quarterback and direct all associate activities during the shift
  • Escalate in real time any site issues to Site Leadership, Regional Leadership, and Live Monitoring for assistance
  • Ensure completion of close/open checklists for OA team
  • Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed
  • Develop and train new associates within site and kitchen* (if/when Site Leadership is unable to be on shift)
  • Manual intervention of driver routing & dispatching.
  • Shelf move activities (for reorganization & backstock)
  • Execute all site-specific projects or initiatives (including but not limited to audit counts, new hire onboarding, food safety and cleanliness audits etc.)Conduct damage + expiry process auditsAssist in meeting performance objectives including but not limited to site labor management during shift, order volume, pack times, mispack rates, inventory accuracy and bottlenecking
  • Troubleshoot/ root cause analysis for defects within shift
  • Stand, push, pull, squat, bend, reach and walk during shifts
  • Handle products that may contain tobacco, nicotine, and/or alcohol
  • Work in freezer locations periodically throughout shifts
  • Complete additional assigned duties based on the needs of the business
  • Pay:

  • Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
  • Allston, MA: $19.50 per hour
  • The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
  • Requirements

    Qualifications:

  • 2 years of internal Gopuff experience
  • 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience
  • 1+ years of experience in improving processes and efficiencies and ServeSafe Certification highly preferred
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends
  • Team-oriented mentality
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred
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    About the job

    Posted on
    Jan 19, 2022
    Job type
    Full-time
    Location
    Boston, MAOn-site

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