Principal Solutions Engineer

Location:  United States (remote-first, office optional). EST time preferred

Remote | Full-time

Compensation: $160K - $220K

We are hiring on behalf of our client, who is seeking a Principal Solutions Engineer to help institutions, fintechs, and enterprises across the Americas adopt these cutting-edge infrastructure solutions with confidence and ease. This role is highly hands-on and client-facing, requiring the successful candidate to design integrations for complex environments, guide customers through deployment, and provide end-to-end technical support. The ideal candidate will seamlessly pair deep technical expertise with strong communication skills, serving as a trusted advisor to CTOs, architects, and engineering teams.

Key Responsibilities

• Client Onboarding & Integration: Guide financial institutions and fintechs through seamless onboarding and integration processes.
• Architecture & Deployment: Build secure, scalable deployment pathways that effectively bridge legacy and modern systems.
• Hands-On Technical Support: Troubleshoot, resolve technical issues, and build solutions alongside client engineering teams in real time.
• Commercial Collaboration: Partner with sales teams on technical proposals, product demonstrations, and comprehensive RFP responses.
• Documentation & Guides: Maintain and continuously improve technical documentation, API references, and developer guides.
• Product Feedback Loop: Gather technical feedback from clients and translate those insights into product and API improvements by collaborating closely with backend, security, and product teams.
• Industry Representation: Represent the technology and brand at industry conferences, technical workshops, and high-level customer meetings.

• Experience: 10+ years of proven experience in solutions engineering, forward-deployed engineering, or enterprise integration.
• Track Record: A clear history of helping institutions or large enterprises deploy mission-critical, high-availability systems.
• Technical Stack: Strong proficiency in TypeScript (or similar modern languages) with extensive hands-on experience building and integrating REST APIs.
• Cloud & Infrastructure: Deep knowledge of cloud platforms (AWS is essential; GCP, Azure, or Thales HSM environments are highly advantageous), microservices, and serverless architectures.
• Security Standards: Solid understanding of enterprise security frameworks and compliance standards (e.g., ISO 27001, SOC 2, PCI DSS).
• Problem Solving: Exceptional skills in troubleshooting complex, multi-layered technical issues under pressure.
• Communication: Masterful communication, presentation, and demonstration skills, with the ability to bridge technical nuances and business conversations seamlessly.
• Domain Knowledge: A strong understanding of blockchain infrastructure, digital asset custody, and institutional financial workflows is highly preferred.
• Pluses: Relevant professional certifications (such as AWS Certified Solutions Architect) are a plus; professional fluency in Spanish or Portuguese is highly valued.