Pmo PM sap

Job title: PMO- PM

Location: Anywhere in UK

Fully remote

Contract under Inside IR35

Job Description:

EXPECTATIONS AND TASKS:

• As Community Manager, you are the interface between the technical organization and the end user community. This role includes the following responsibilities

• Responsible for the creation and strategy of programs between the IT service team and the end user community, ensuring that the products are delivered and consumed as intended.

• Build a trusted brand presence, both virtually and in person, by moderating sessions and events, creating impactful content, and researching and adopting trends.

• Have excellent communication and interpersonal skills

• Technical understanding around the capabilities of the Microsoft 365 suite, and the ability to demonstrate it and influence within groups.

• Act as a liaison between the business and the IT organization, relaying the requirements and feedback from both sides.

• Build a culture around collaboration and continuous learning.

• Perform administrative tasks to maintain programs/events that drive adoption and improve user experience.

• Creation of content to help improve adoption and user experience

• Product Owner for an application that assists in adoption and user experience.

• Identify and monitor the adoption of Microsoft 365 Suite and programs to assist in adoption.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

• Professional education or study in Project Management, Information Technology, Communications/Marketing or equivalent

• Hands-on experience with stakeholder engagement. Managing customer issues & escalations

• Extensive experience with customer engagement methodologies and service lifecycle

• Excellent coordination and organizational skills

• Change Management experience

• Team player

• Advanced communication and presentation skills

• Fluent in English mandatory. German beneficial.