Partnership Specialist

As a Partnership Specialist at Riverside Insights, you will empower educators by providing tools that unlock every learner’s potential while driving growth and retention for our smallest customer segment. Your work will directly support our mission to help educators discover the unique strengths and challenges of each student through research-backed assessments that meet evolving needs.

In this role, you will:

• Foster strong customer relationships by managing renewals, new business opportunities, and expansion efforts.
• Drive inbound and outbound sales activities through customer meetings and lead management.
• Present product solutions effectively to diverse customer segments, independently and with leadership support.
• Develop and implement segmented sales plans, leveraging automation for efficiency and outreach.
• Identify trends in inbound inquiries to refine messaging and improve engagement.
• Build and maintain product and sales methodology knowledge through ongoing training.
• Collaborate cross-functionally with support, marketing, and product teams to enhance customer experiences.
• Utilize CRM tools to track activities, monitor pipelines, and ensure accurate forecasting.

Must-Have Qualifications

• Bachelor’s degree and 1+ years in EdTech sales (Education background preferred).
• Strong sales skills, including negotiation and closing strategies.
• Skilled at building rapport through effective communication and relationship-building.
• Proficient in CRM tools and analyzing sales data for strategic planning.
• Excellent organizational and time management skills; ability to work autonomously.
• Collaborative mindset to work effectively with cross-functional teams.
• Highly motivated and goal-driven, with a focus on up-selling and cross-selling.
• Proficient in delivering web-based presentations and using PowerPoint for impactful engagements.

Physical Requirements

• Remote
• Travel 3–4 times a year for off-site team meetings or conferences
• May require stationary positions (sitting or standing) for extended periods

Disclaimer

The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.