Operations Support System Engineer

About Latitude.sh

Latitude.sh global computing platform was launched in 2019, enabling businesses to programmatically deploy single-tenant Bare Metal instances in different parts of the world.
We are a team of passionate individuals about hardware, software, and network infrastructure looking to build the fastest, easiest-to-use, developer-centric single-tenant Cloud infrastructure. If you share this passion, join our growing team of talented people and help build the future of the Internet.

Why Latitude.sh?
We're a lean, agile team of passionate professionals who believe in the power of innovation and creative problem-solving. As part of our team, you won't be lost in the crowd – you'll be an essential contributor, making a real impact from day one.
Our values at Latitude.sh guide us in all our work and partnerships. We're proud to be an inclusive company, and we welcome all applicants for our open positions, regardless of their background, religion, sexual orientation, gender identity, age, nationality, or disability. If these values speak to you, we'd love for you to become a part of our team.

Your Role 

Latitude.sh is looking for an experienced, hands-on engineer in OSS and operations automation. This is a new role within the operations department. The purpose of the role is to continue managing our monitoring and customer support systems, implement synergies with existing tools, and develop automation for day-to-day work. Your customers are the front-line support team, CS / TSE / NOC, Network Operations Engineering and Production Development Engineering teams. 

To be successful in this role, you will need to be experienced in relevant technologies, have excellent interpersonal skills, be able to project-manage dependencies across technical departments and lead the implementation of operations tools/automation strategy. 

We are looking for someone excited to lead the development of this capability. There is an abundance of high-value opportunities in this space for Latitude.sh. Proven experience in designing, implementing and maintaining OSS tools is a must. The ideal candidate would have a genuine interest in analysing measurable operations work activity, exploring opportunities to develop systemic automations and managing the design and implementation of the identified opportunities

What You’ll Be Doing

What We Are Looking For

What We Offer

• Contractor (PJ)
• Paid Time Off
• Competitive Compensation
• Wellhub (former Gympass)
• Sulamérica Health Care Insurance
• Annual Bonus based on company and team performance
• Work Anniversary bonus
• Flexible work hours