Operations & Client Success Project Manager | Remote | LATAM Only | 90003

About us:

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities

About the Client:

We are hiring on behalf of a specialized community management and marketing firm that handles 360° digital engagement, Reddit strategy, and reputation management for select brands and public figures. They focus on building and operating owned communities (Discord, subreddits, forums) with an authentic, non-disruptive approach to growth and audience trust.

About the Role

We are looking for a proactive, highly organized, and client-centric Operations & Client Success Project Manager who lives and breathes customer excellence and leverage through AI.

In this role, you will be the backbone of our client delivery operations. You’ll make sure every client receives a seamless, world-class experience, while proactively optimizing internal workflows, tracking account deliverables, and leveraging non-code AI tools and automations to keep operations running smoothly.

If you are a natural problem-solver who takes initiative, loves finding smarter ways to work using AI, and is passionate about delivering exceptional service to clients, we want to hear from you!

2+ years of experience in project coordination, account management, or operations within a marketing or creative agency setting.

US Agency Experience: Proven experience working with US-based agencies, supporting projects, clients, and teams within a US business environment.

Client-First Mindset: Strong passion for delivering exceptional customer experiences, with a proactive approach to solving problems before clients notice them.

AI Enthusiasm: Genuine excitement for AI tools and no-code automation platforms. Ability to effectively leverage AI, no-code frameworks, and prompt logic to optimize everyday operations.

Tool Proficiency: Hands-on experience with project management and workspace tools like Notion, Asana, Airtable, or similar platforms.

Fluency in English: Fluent, clear, and professional written/spoken English for daily collaboration with US teams and clients.

Reddit Familiarity: Active Reddit user with a deep understanding of Reddit culture and platform dynamics.