Marty's Oviedo Automotive Service Advisor | No Weekends
Main Street AutoOn-site
Posted 3 months ago
AI summary
As a Service Advisor, you will be the primary contact for customers, managing their vehicle maintenance and repair needs while ensuring a positive customer experience. You'll schedule appointments, provide cost estimates, and follow up to ensure customer satisfaction.
Eligible from: US only
Job Description
Why come work for Main Street Auto?
🔵 Earn Industry-Leading Pay
🔵 Enjoy Exceptional Benefits
🔵 Unlock Endless Career Growth Opportunities
Your next big move starts here—don’t wait, apply today and drive your success forward!
We are seeking a highly organized and customer-focused Service Advisor to join our automotive service team. As a Service Advisor, you will play a pivotal role in providing exceptional customer service. You will serve as the primary point of contact for customers, managing their vehicle maintenance and repair needs while delivering a positive experience.
- No Weekends
- M-F (7:30AM-6PM)
Responsibilities:
1. Customer Interaction:
- Greet customers and provide a warm, friendly, and professional atmosphere.
- Act as the main point of contact for customers, understanding their concerns and requirements.
- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.
2. Service Coordination:
- Schedule and confirm service appointments, ensuring efficient use of technicians' time and resources.
- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.
- Advise customers on appropriate services, maintenance schedules, and required repairs based on manufacturer recommendations and guidelines.
3. Cost Estimation and Approval:
- Prepare accurate and detailed cost estimates for parts, labor, and additional services required.
- Explain cost estimates to customers, providing clear and understandable explanations.
- Obtain customer approval for repairs, ensuring transparency and consent throughout the process.
4. Repair Order Management:
- Create and manage repair orders, documenting all services performed, parts used, and additional recommendations.
- Maintain accurate and up-to-date service records for each customer and vehicle, ensuring compliance with dealership and legal requirements.
- Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.
5. Customer Satisfaction:
- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.
- Handle customer complaints professionally and escalate as necessary to resolve them effectively.
- Strive to exceed customer expectations, providing personalized and exceptional service.
Requirements:
- High school diploma or equivalent (additional automotive education or certification is a plus).
- Proven experience as a Service Advisor in the automotive industry or a related field.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.
- Strong organizational and time management abilities to handle multiple tasks efficiently.
- Sound technical knowledge of automotive systems and repairs.
- Proficient computer skills and familiarity with automotive software and systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Customer-oriented mindset with a commitment to delivering exceptional service.
Join our team as a Service Advisor and contribute to the success of our automotive service department by providing outstanding customer service and ensuring customer satisfaction.
Further questions about the job? Email us at: [email protected]
About the job
- Posted on
- Jul 31, 2026
- Job type
- Full-time
- Location
- Oviedo, FLOn-site
Keep looking
Related roles you might like
Oil Change Technician– Menomonee Falls, WI
Main Street Auto
On-siteFull-time3 months ago
A&M Automotive Service Advisor | No Weekends
Main Street Auto
UnknownFull-time3 months ago
Virtual Relationship Manager
Mintskill HR Solutions LLP
On-siteFull-timeabout 22 hours ago
Storyous | Senior Software Engineer (Full-stack)
Teya
On-siteFull-timeabout 22 hours ago
Remote Senior Cost Accounting Mgr
Global Channel Management, Inc.
On-siteFull-timeabout 22 hours ago
Personalized Internet Assessor - Japanese speakers in Japan
TELUS International AI Inc
On-siteContractabout 22 hours ago
Personalized Internet Assessor - Hindi speakers in India
TELUS International AI Inc
On-siteContractabout 22 hours ago
Onsite ELD Team Lead (Tashkent Office)
Spotter Labs
On-siteFull-timeabout 22 hours ago
Patient Educator, Central
Acadia Pharmaceuticals Inc.
On-siteFull-timeabout 22 hours ago
Disclaimer: Real Jobs From Anywhere is an independent platform dedicated to providing information about job openings. We are not affiliated with, nor do we represent, any company, agency, or agent mentioned in the job listings. Please refer to our Terms of Services for further details.