Language Lead (ENG - JPN) - Hospitality & Marketing Specialist

Acclaro combines cultural and language expertise with AI technology to help brands grow their global presence, connect with customers, and mean something to them. As a trusted partner to some of the world’s biggest brands and fastest-growing global companies, our mission is to harness the powerful combination of human expertise and cutting-edge technology to bring your message to global audiences. Our AI-powered business management and language platform ensures a faster time to market with measurable results.

Are you an experienced English-to-Japanese Language Lead with a passion for hospitality, tourism, and marketing content? We are looking for a talented professional to support one of our most valued global clients and play a key role in ensuring high-quality, culturally relevant communications for Japanese audiences.

Position Overview

• Role: Language Lead
• Language(s): English and Japanese
• Industry: Hospitality & Tourism
• Content Type: Marketing & Branding
• Location Restrictions: Must be based in Japan (Remote)
• Employment Type: Freelance / Independent contractor

Responsibilities

As a Language Lead (Language Captain), you will serve as the linguistic and cultural expert for the Japanese market, playing a critical role in ensuring exceptional translation quality, consistency, and cultural relevance across all projects. You will act as a key point of contact between the client, project teams, and linguists, helping to drive localization excellence and maintain the highest quality standards.

• Serve as the primary linguistic liaison for the Japanese language team.
• Develop, maintain, and optimize Style Guides, glossaries, and linguistic instructions to ensure consistency across all deliverables.
• Oversee linguistic quality management activities, including quality reviews and continuous improvement initiatives.
• Manage linguistic queries and provide expert guidance to translators, reviewers, and project stakeholders.
• Collaborate closely with client stakeholders to streamline localization workflows, mitigate risks, and resolve complex linguistic or technical challenges.
• Ensure translated content accurately reflects the client's brand voice while meeting the linguistic and cultural expectations of the target audience

• Bachelor’s degree in Translation, Linguistics, or a related field.
• 5+ years of hands-on experience in translation/localization industry, with at least 2+ years acting in a Language Lead, Reviewer, or LQA Specialist capacity.
• Strong background translating hospitality, hotel, tourism, and marketing content
• Native fluency in Japanese with an impeccable, professional command of source English. A deep sensitivity to local tech terminology vs. regional variants is mandatory.
• Must be currently living and working in Japan with an established, reliable remote setup.
• Deep proficiency in advanced translation management systems and CAT tools (e.g., Trados Studio, Phrase, memoQ) alongside automated Quality Assurance tools (e.g., Xbench).
• English interpersonal communication skills are quite important.
• Exceptional communication, organizational, and conflict-resolution skills, with a demonstrated ability to manage concurrent pipelines and tight schedules.