Intern - F2F Sales Enablement, Winter 2027

The Co-op Student, F2F Sales Enablement supports the Operations & Enablement team in delivering operational excellence across Equitable Bank's Face-to-Face Acquisition channel. The role provides analytical, operational, compliance, and project support while contributing to business-as-usual activities and strategic initiatives.

The position assists with internal process reviews, business reporting, asset management improvements, data analysis, go-to-market launches, promotional campaigns, and other priorities that support the effectiveness and growth of the channel.

Support day-to-day operations by providing analytical, administrative, reporting, and project coordination support.

Conduct internal reviews of compliance, risk management, and operational processes to identify control gaps, process improvements, and opportunities to enhance governance.

Analyze mystery shop, customer complaint, coaching, and operational performance data to identify trends, risks, root causes, and opportunities for improvement.

Assist with the development of an asset management model that improves inventory tracking, operational oversight, controls, and reporting.

Prepare and maintain reports, dashboards, presentations, process documentation, operating procedures, and audit evidence.

Contribute to strategic initiatives, pilot programs, process improvements, go-to-market launches, promotional campaigns, and vendor activities.

Collaborate with stakeholders across Sales, Operations, Compliance, Risk, Technology, and Vendor Management.

Complete ad hoc analysis and support additional team priorities as required.

Currently enrolled in a post-secondary co-op program in Business, Commerce, Finance, Economics, Operations, Analytics, or a related field.

Strong analytical and problem-solving skills with close attention to detail.

Proficiency in Microsoft Excel, PowerPoint, Word, and other Microsoft Office applications.

Ability to organize, validate, analyze, and interpret data from multiple sources and communicate clear findings.

Strong written and verbal communication skills, including the ability to prepare professional reports and presentations.

Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced, collaborative environment.

Experience with Power BI, Salesforce, or data visualization tools is considered an asset.