Intern, Business Analyst

EQ Bank
On-site
Posted 4 months ago
Digital Retail Lending

Job Description

The purpose of the role
Providing Application Support and leading support issue analysis, production triage, and follow-up activities by helping document defects, capture business impact, and coordinate with delivery teams on resolution. 

Responsibilities

The Work

Day-to-day Responsibilities

  

  • Assist in gathering, clarifying, and documenting business, functional, and non-functional requirements for retail lending technology initiatives 

  • Support product discovery, process analysis, and solution definition by translating business needs into clear user stories, acceptance criteria, and delivery-ready artifacts 

  • Help manage and maintain product backlogs, priorities, and dependencies across cross-functional teams 

  • Contribute to process improvement, reporting, and stakeholder communication to support delivery outcomes and user experience 

 

Product & Solution Design 

  • Support the definition of business processes, target workflows, data requirements, and solution options in partnership with business and technology teams 

  • Create and maintain artifacts such as process maps, requirements documents, backlog items, feature briefs, and presentation materials 

 

Delivery Support  

  • Participate in agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives 

  • Work closely with engineering, QA, and business stakeholders to clarify scope, resolve requirement questions, and support sprint delivery 

  • Assist with test scenario definition, user acceptance testing, defect triage, and validation of delivered capabilities against business needs 

  • Support status tracking, risk and dependency management, and preparation of delivery updates for stakeholders and leadership 

Your Experience

  • Currently pursuing a Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field 

  • Strong analytical, problem-solving, and communication skills with the ability to work across both business and technology stakeholders 

  • Familiarity with agile delivery practices and tools such as Jira and Confluence 

  • Ability to create clear documentation including business requirements, process flows, user stories, acceptance criteria, and presentation materials 

  • Understanding of software delivery concepts such as APIs, system integrations, data flows, and testing practices 

  • Experience with process mapping, data analysis, or reporting tools such as Excel, Power BI, Visio, or similar tools is an asset 

  • Ability to organize and prioritize work, manage multiple tasks, and follow through in a fast-paced environment 

  • Interest in digital product delivery, customer experience, and continuous improvement 

  • Self-starter who can take a concept and help drive it from discovery through delivery support 

Ready to Apply?

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About the job

Posted on
Jun 3, 2026
Job type
Internship
Location
TorontoOn-site

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