Inside Sales Manager (Remote)

We are currently seeking an Inside Sales Manager to join our team. In this role, you will oversee a team of Inside Sales representatives and will be responsible for driving the team’s culture, sales, performance goals and activity metrics. Through coaching and development, you will support a world-class team while ensuring Inside Sales continues to grow its market share and penetration within defined territories. The position requires developing and modifying sales strategies to drive performance within the team and department, as well as managing professional growth through hiring, onboarding, coaching, training and periodic reviews. Applicants should have strong supervisory skills and knowledge of Inside Sales functions, systems and best practices. The ideal candidate has a history of exceeding key performance indicators and sales goals within an Inside Sales position. 

A day on the job looks like this: 

• Directly managing and developing a team of individual contributors, providing coaching and feedback, inclusive of leveraging different sales strategies to drive sales and performance improvement year over year 
• Enhancing the team’s sales skills through regular coaching cadences (Performance Feedback, Goal Setting Meetings, Monthly Funnel Review) and  participation in virtual calls, aiming to meet and exceed sales quota targets 
• Leveraging reporting and metrics to manage results, including funnel management, Salesforce dashboards, Brightmetrics and Chorus, etc. 
• Adhering to operational processes and best practices to drive operational excellence, owning weekly team meetings to inspire, training and equip direct reports in increasing sales performance. 
• Fostering and maintaining relationships (internal/external) with key customers and stakeholders, inclusive of partnerships with Outside Sales, Retail and Professional Development teams 
• Working with team members to build strong relationships with school districts, early childhood centers and community-based organizations 
• Partnering with senior leadership to drive sales through the performance management of assigned team 
• Staying knowledgeable about customer needs at the local, state and national levels based on the market landscape, funding and opportunities to advise on sales strategies inclusive of product offerings 
• Handling administrative tasks such as ADP, timecard management, calendar management, etc. 

Got the skills and experience? Here’s what we’re looking for: 

• 5+ years of Inside Sales or relevant sales experience with a proven track record of success in a leadership capacity 
• Experience selling to or working within education environments required
• Bachelor’s degree preferred 
• Top-notch verbal and written communication skills 
• Experience with Salesforce a plus 
• Proficiency with Microsoft Office Suite preferred 
• Proven success managing multiple projects at one time and communicating upward, downward and laterally with a high ability to prioritize efficiently  
• High level of professionalism, combined with sound judgment, critical-thinking skills and problem-solving abilities 
• Strong work ethic and team-player mentality 
• Able to perform outstanding work from home with the ability to flex availability based on business and customer needs  
• Excellent administrative and organizational skills