Hiring Assistant

About the Company: 

Aidey is an AI-first Business Process Outsourcing company — the human layer powering the world's most ambitious AI-native companies. We staff the last mile of customer experience, technical success, back-office operations, and sales, operating remotely from the Philippines. Every process we run is designed AI-first and finalized by a senior human, so our clients inherit better quality, faster cycles, and a lower cost base. Trusted by global brands including Nokia and Wix, Aidey is where human intelligence meets machine scale.

About the Position: 

As the Hiring Assistant, you'll own the top of the hiring funnel. You'll be the first point of contact for most candidates - sourcing them, screening their resumes, getting them scheduled, running the initial interview, and making the call on whether they move forward. You're the filter and the front door: the quality and speed of everything downstream depends on you.

This is a high-volume, high-communication role for someone who's organized, persistent, and a strong judge of people. You'll work closely with our hiring managers to keep the pipeline moving and make sure no good candidate slips through the cracks.

• Excellent English communication skills: verbal, written, and reading is a MUST
• Comfortable conducting phone interviews, video interviews, and written candidate communications – MUST
• Ability to assess candidate fit and make sound hiring recommendations based on objective criteria
• Persistent and proactive approach to candidate follow-up and engagement throughout the recruitment process
• Strong organizational skills with the ability to manage multiple candidates across different stages of the hiring process
• Ability to work independently, manage priorities effectively, and consistently achieve recruitment goals

Nice to have:

• Previous experience interviewing and screening candidates for remote roles 
• Familiarity with Indeed employer tools and applicant tracking systems (ATS) 
• Previous experience sourcing candidates through job boards and social media platforms 
• Exposure to the HVAC or home services industry, or to field service management software (ServiceTitan, Housecall Pro, Jobber) 

Responsibilities: 

• Review resumes and applications to identify qualified candidates
• Schedule and follow up candidate interviews through phone calls, text messages, and email communications
• Conduct initial Zoom screening interviews to evaluate communication skills, experience, and overall fit
• Document interview feedback and provide recommendations on whether candidates should advance to the next stage of the hiring process 
• Source qualified candidates through Indeed, Facebook Groups, and other online platforms
• Maintain accurate candidate records and update applicant tracking systems
• Coordinate with hiring managers and team members to support recruitment objectives