German Speaking Client Service Representative (Remote) - Paid Relocation Greece

Mercier Consultancy MD is excited to launch the search for a German Speaking Client Service Representative. This remote role includes the attractive opportunity for paid relocation to Greece, making it ideal for those looking to enhance their career while enjoying a culturally rich environment!

As a key member of our client service team, you will engage with our German-speaking clients, providing them with top-notch support and assistance. Your ability to communicate effectively will be critical in ensuring that our clients have an outstanding service experience.

Your Responsibilities Will Include:

• Offering exceptional customer service to our German-speaking clients via phone, email, and chat channels.
• Addressing client inquiries and resolving issues promptly and professionally.
• Documenting client interactions accurately in our CRM system for seamless follow-up and support.
• Collaborating with various teams to ensure client satisfaction and efficiency in service delivery.
• Staying knowledgeable about our services to provide clients with accurate information.

The Ideal Candidate Will Have:

• Fluency in German (both written and spoken); English proficiency is an advantage.
• Previous experience in customer service or a similar client-facing role is preferred.
• Strong communication and interpersonal skills.
• A proactive attitude towards problem-solving and a customer-centric approach.
• Proficiency in using technology and a readiness to learn new systems.
• A friendly and enthusiastic demeanor with a strong focus on customer satisfaction.
• Willingness to relocate to Greece for this exciting opportunity, benefiting from our paid relocation offer.