Job Description
The Role:
We’re looking for a billing specialist that can manage the invoicing process in its entirety. Specifically, we’re looking for someone who is comfortable dealing with a high volume of global customers, using several different systems, with a strong aptitude for resolving issues and understanding complex billing schedules. This role will collaborate with the internal commercial and credit control teams, and at times with senior management. Attention to detail and an aptitude for accuracy are critical in this role. We are a rapidly expanding company, which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.
Your skills, experience, and qualifications
- Proven ability to multitask and take ownership of projects
- Ability to understand complex problems and propose solutions
- Experience dealing with external customers
- Experience billing in a high-volume environment
- Understanding of billing best practices and requirements
- Superior attention to detail is key to successful completion of tasks.
- Strong computer skills, self-starter in picking up new and complex systems
- Advantage but not required: strong Knowledge of excel
- Advantage but not required: experience using NetSuite
- Advantage but not required: experience using Microsoft 365
Your duties and responsibilities
- Ensure accurate and timely billing of our customer accounts
- Assist the manager and team lead with all aspects of the group billing process
- Address and handle non-standard, complex billing, specifically including Professional Services billing.
- Work across teams to research and resolve escalated customer disputes and exceptions on billings.
- Work with other teams on the development and implementation of improvements to billing and accounting systems.
- Drive process improvements including working with business partners, other departments and updating the team whiteboard
- Take initiative to automate daily tasks and help integrate newly acquired entities to the group processes. Lead the initiatives and report improvements to bring projects to close.
- Assist in cross-functional accounting activities as needed
- Resolving customer inquiries in an accurate, timely manner
- Ability to take on side projects related to internal initiatives
About Us:
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group. At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work.
Learn more at iongroup.com.
Responsibilities
Your duties and responsibilities
- Ensure accurate and timely billing of our customer accounts
- Assist the manager and team lead with all aspects of the group billing process
- Address and handle non-standard, complex billing, specifically including Professional Services billing.
- Work across teams to research and resolve escalated customer disputes and exceptions on billings.
- Work with other teams on the development and implementation of improvements to billing and accounting systems.
- Drive process improvements including working with business partners, other departments and updating the team whiteboard
- Take initiative to automate daily tasks and help integrate newly acquired entities to the group processes. Lead the initiatives and report improvements to bring projects to close.
- Assist in cross-functional accounting activities as needed
- Resolving customer inquiries in an accurate, timely manner
- Ability to take on side projects related to internal initiatives
Requirements
Your skills, experience, and qualifications
- Proven ability to multitask and take ownership of projects
- Ability to understand complex problems and propose solutions
- Experience dealing with external customers
- Experience billing in a high-volume environment
- Understanding of billing best practices and requirements
- Superior attention to detail is key to successful completion of tasks.
- Strong computer skills, self-starter in picking up new and complex systems
- Advantage but not required: strong Knowledge of excel
- Advantage but not required: experience using NetSuite
- Advantage but not required: experience using Microsoft 365
Keep looking
Related roles you might like
Senior Legal Specialist, Italy
ion
On-siteContract2 days ago
Legal Specialist, Italy
ion
On-siteContract2 days ago
Senior Full Stack Developer, New York
ion
On-siteFull-time3 days ago
Vulnerability Governance Analyst, Italy
ion
On-siteContract13 days ago
Security Governance Analyst, Italy
ion
On-siteContract13 days ago
Principal iOS Engineer, New York
ion
On-siteFull-time17 days ago
Senior iOS Engineer, New York
ion
On-siteFull-time24 days ago
Talent Special Projects Manager
ion
On-siteFull-time24 days ago
Quality Strategy/Transformation Lead, London
ion
On-siteFull-time24 days ago
Treasury Analyst, Italy
ion
On-siteContractabout 1 month ago
AP Analyst - Noida
ion
On-siteFull-timeabout 1 month ago
Freelance Infrastructure Finance Reporter (APAC Focus)
ion
On-siteContractabout 1 month ago
Senior DevOps Engineer, Noida
ion
On-siteFull-timeabout 2 months ago
Technical Lead, Budapest
ion
On-siteFull-timeabout 2 months ago
Junior Project Manager
ion
On-siteFull-time2 months ago
Explore more
Browse more jobs like this
Disclaimer: Real Jobs From Anywhere is an independent platform dedicated to providing information about job openings. We are not affiliated with, nor do we represent, any company, agency, or agent mentioned in the job listings. Please refer to our Terms of Services for further details.