EPM Technical Account Manager - Paris

Hybrid

Posted 11 months ago

Business

Job Description

As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform.

Responsibilities

Additional Responsibilities:

Act as trusted advisor to our most strategic clients on technical topics, from performance best practices to Pigment's multidimensionality concepts

Partner with Customer Success to build strategies aligned to each client's roadmap and challenges

Run workspace audits and help industrialize them with AI-assisted tooling so we deliver deeper insight, faster

Build and enrich our Success Plan offering, including repeatable, AI-augmented delivery modules that raise the bar on quality

Collaborate with Product & R&D to surface opportunities for platform enhancement

What We Offer:

Competitive package

Stock options to ensure you have a stake in Pigment's growth

The best health insurance with Alan Blue entirely free for you and your family

Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility

Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France

Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London

High-end equipment (based on stock/availability) to do your work in the best conditions

How We Work:

Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet

Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community

Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission

Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment

Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations

Requirements

Minimum Qualifications:

Several years (typically 6+, or equivalent depth) in a technical, client-facing role such as Solution Architecture, consulting, or analytics advisory

Ease and credibility with clients, from platform admins to C-suite

A builder's curiosity about AI — you've used AI tools to work smarter and want to push how far that goes in an advisory context

Track record leading several parallel projects across internal and external stakeholders

Preferred Qualifications:

EPM modeling experience (or a strong appetite to go deep on it fast)

Experience with AI tools/vibe coding, claude code, MCP, solution design, data architecture

Familiarity with finance processes or adjacent use cases (supply chain, SPM, Workforce)

Comfort with data analysis, data flows and connections (SQL, APIs)

Ready to Apply?

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About the job

Posted on: Oct 17, 2025
Job type: Full-time
Location: ParisHybrid

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EPM Technical Account Manager - Paris

Job Description

Responsibilities

Additional Responsibilities:

What We Offer:

How We Work:

Requirements

Minimum Qualifications:

Preferred Qualifications:

Ready to Apply?

About the job

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