Epic Ambulatory/Kaleidoscope/Rehab Analyst

Prominence Advisors is looking for an experienced Epic Ambulatory Analyst to support a health system client. You'll step into an active portfolio right away, so we're looking for someone who can quickly pick up existing work, keep projects moving and support end users.

Who We Are

Prominence is a healthcare and life sciences technology and consulting firm dedicated to helping leading organizations do more with their data. With deep expertise across the full ecosystem — spanning providers, payers, and life sciences — we turn complex data into actionable insight.

We deliver a full spectrum of services, including advisory, analytics, optimization, and IT staffing. Our work helps organizations operate more efficiently, improve patient outcomes, and deliver measurable financial impact through smarter use of data. Recognized as a 2x Best in KLAS organization, we partner with more than 120 health systems and 40 life sciences organizations, including 7 of the top 10 U.S. News & World Report-ranked institutions.

Through our life sciences brands, Tegra Analytics and WLH Consulting & Learning Solutions, we extend these capabilities to pharmaceutical and biotech organizations — combining data, consulting, and learning to advance commercial excellence.

By connecting strategy, data, and execution, we help organizations translate data into clarity, strategy into action, and vision into measurable results. At our core, we are a people-first, values-driven organization that believes strong teams and trusted partnerships are what ultimately make healthcare and life sciences smarter.

Job Summary

You'll work under the direction of an Application Manager. You'll troubleshoot, maintain and optimize existing applications, and design, build, test and support new functionality. You'll partner closely with business owners, vendors and IT colleagues to evaluate and recommend solutions to complex requests.

What You'll Work On

• Support and optimize the EpicCare Ambulatory application, including the Kaleidoscope, Dermatology and Bones modules
• Contribute to in-flight projects, including Security work, Outpatient Rehab and a clinic relocation
• Troubleshoot and resolve issues, and maintain existing build
• Design, build and test new functionality within the assigned portfolio
• Develop a strong understanding of clinical workflows and the policies and procedures behind them
• Work with business owners, vendors and IT team members to recommend solutions to complex problems

Required

• EpicCare Ambulatory certification
• Experience supporting Ambulatory build and workflows in a live environment
• Ability to start quickly and work independently in a fast-paced environment
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and stakeholder-management skills
• Ability to collaborate effectively with clinical, operational, technical, and vendor teams
• Ability to work independently in a remote environment
• Strong organizational skills and the ability to manage multiple concurrent initiatives
• Ability to translate complex clinical or operational requests into practical technical solutions

Preferred

• Epic Security certification or experience
• Epic Kaleidoscope certification or experience
• Epic Outpatient Rehab, Dermatology and/or Bones Knowledge Tracks