Enrollment Representative

Opportunity at a Glance
Chamberlain University is at the forefront of healthcare and education and looking to add additional colleagues to support our growing needs. We are looking for positive, upbeat enrollment colleagues to support our future or current nurses in transforming healthcare. The initial contact you will make in enrollment, impacts the entire length of our students journey here at Chamberlain. Join us here at Chamberlain, where you can belong to something greater.
Responsibilities

• Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
• Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
• Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
• Ability to establish rapport and build relationships via phone in a high-volume environment.
• Remain compliant with standards and policies of the University while operating in a student-centric environment.
• Ability to adjust and adapt quickly to change and implement updates accordingly.
• Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
• Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
• Performs other duties as assigned
• Complies with all policies and standards

• Bachelor's Degree preferred.
• Has access to designated work-from-home office space with reliable high-speed internet.
• Exceptional verbal and written communication skills.
• Proficient computer skills required, including experience with Microsoft Office programs.
• Ability to prioritize and multitask in a fast-paced environment.
• Eager to learn, retain, and implement new information.
• Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and the company’s needs.