Dutch Speaking Customer Service For Booking.com - Remote In Greece

🌟 Join the dynamic team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative for Booking.com! If you're passionate about travel, love helping others, and want the flexibility of working remotely from beautiful Greece, this is the perfect opportunity for you!

What You'll Do:

• Engage with customers in Dutch, providing top-notch support for their travel inquiries, bookings, and experiences.
• Assist users with account management, booking modifications, and resolving any issues they might encounter.
• Deliver clear, engaging information on destinations, accommodations, and local attractions to create memorable travel experiences.
• Handle feedback and escalate issues to ensure a high level of customer satisfaction.
• Maintain accurate records of customer interactions and ensure smooth communication in our CRM system.
• Collaborate with team members to share insights and enhance service quality.

• Fluency in Dutch (both written and spoken) is a must; proficiency in English is highly desirable.
• Strong background in customer service, ideally in travel or hospitality.
• Excellent interpersonal skills with a knack for engaging conversations.
• Ability to solve problems quickly and creatively, ensuring customer happiness.
• Comfortable working remotely and using various digital communication tools.
• A passion for travel and knowledge of popular destinations is a plus!
• Willingness to work flexible hours, including weekends, to meet our customers' needs.