Delivery Lead

Hybrid

Posted 16 days ago

IT, Security & Delivery

AI summary

The Delivery Lead will oversee the delivery of business, operational, and technology initiatives at Moonpig, ensuring alignment, managing risks, and fostering collaboration across teams.

Eligible from: UK only

Job Description

Delivery Lead | 📍London – Hybrid (1–2 days per week in the office) | 💰Competitive Salary + Benefits

13-month fixed-term contract – maternity cover

About the Role

We’re looking for a Delivery Lead to join Moonpig on a 13-month fixed-term contract, based in London.

You’ll lead the successful delivery of strategic business, operational and technology initiatives across Moonpig. Working as a trusted partner across our Business, Operations, Product and Technology teams, you’ll bring the structure, governance and leadership needed to turn complex plans into successful outcomes.

You’ll lead multiple initiatives at the same time, helping teams stay aligned, managing risks and dependencies, and making sure delivery decisions balance business value, quality and organisational priorities.

Through clear communication, strong collaboration and continuous improvement, you’ll help us deliver change that improves how we work and creates value for Moonpig and our customers.

Responsibilities

Key Responsibilities

Lead the end-to-end delivery of multiple concurrent business, operational and technology projects of varying size and complexity

Partner with stakeholders across the business, Operations, Product and Technology teams to shape delivery plans and ensure successful execution

Facilitate effective decision-making by bringing together the right stakeholders, presenting delivery options and trade-offs, and driving alignment across teams

Deliver operational change initiatives that improve business processes, efficiency and ways of working alongside strategic technology programmes

Establish and maintain appropriate planning and governance, facilitating working groups and, where appropriate, Steering Committees throughout the project lifecycle

Build and maintain strong stakeholder relationships, aligning priorities, influencing outcomes and ensuring effective communication throughout delivery

Identify, manage and communicate project risks, issues, dependencies and delivery trade-offs

Produce accurate delivery reporting and portfolio updates, providing transparency of progress, risks and milestones

Remove blockers and facilitate collaboration across cross-functional teams to enable successful delivery

Manage assigned initiatives, adapting plans to changing priorities while providing accurate forecasting and progress information to support portfolio planning.

Apply the most appropriate delivery methodology (Agile, Waterfall or Hybrid) based on the needs of each initiative

Support organisational change by embedding effective delivery practices and helping teams successfully adopt new ways of working.

Drive continuous improvement by identifying opportunities to improve operational processes, delivery practices, governance and team effectiveness

Champion Delivery standards, governance and best practices across the wider business

Interview Process

Stage 1: Recruiter screening call.

Stage 2: Interview with a member of the hiring team, assessing role and culture fit.

Final stage: Interview with the Hiring Manager, assessing project management and technical competence.

Offer! 🎉

Our process may vary depending on role and availability. We keep candidates informed of any changes.

Requirements

About You

Proven experience leading the delivery of multiple complex business and technology projects

Strong knowledge of Agile, Waterfall and Hybrid delivery methodologies, with the ability to apply the most appropriate approach

Excellent stakeholder management skills, with the ability to build trusted relationships across all levels of the organisation

Strong planning, organisation and prioritisation skills, with experience managing multiple competing priorities

Experience managing project risks, dependencies, governance and reporting

Excellent communication and facilitation skills, with the ability to tailor communication for different audiences

Experience working closely with Product, Engineering and cross-functional business teams and C Suite stake holders

Demonstrated ability to influence without direct authority and drive collaboration across teams

Comfortable working in a fast-paced, evolving environment with ambiguity and changing priorities

Experience using project management and collaboration tools such as Jira, Confluence, Asana or similar

Proven experience delivering both technology and operational/business change initiatives

Experience working with operational business functions to improve processes, implement change and deliver measurable business outcomes

Experience delivering projects within an eCommerce or digital business

Experience delivering both business change and technology transformation initiatives

Experience supporting organisational change and continuous improvement initiatives

Experience with all parts of a business including the Operations area

Ready to Apply?

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About the job

Posted on: Aug 12, 2026
Job type: Contract
Location: LondonHybrid

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AI summary

Job Description

Delivery Lead | 📍London – Hybrid (1–2 days per week in the office) | 💰Competitive Salary + Benefits

About the Role

Responsibilities

Key Responsibilities

Interview Process

Requirements

About You

Ready to Apply?

About the job

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