Danish Speaking Client Service Representative (Remote) - Paid Relocation Greece

Mercier Consultancy MD is excited to invite applications for the position of Danish Speaking Client Service Representative. This role offers the flexibility of remote work along with the enticing opportunity for paid relocation to Greece!

As a crucial part of our client service team, you will be the first point of contact for our Danish-speaking clients. Your role is essential in ensuring that their needs are met with exceptional service and support. Join us in delivering a top-tier experience while enjoying the unique lifestyle Greece has to offer.

Key Responsibilities:

• Deliver high-quality customer service to our Danish-speaking clients through various communication channels, including phone, email, and chat.
• Address and resolve client inquiries effectively, ensuring a positive experience with each interaction.
• Maintain accurate documentation of client interactions in our systems for seamless team communication.
• Work collaboratively with other departments to enhance service delivery and resolve client issues.
• Stay updated on product offerings to provide informed and helpful support.

Qualifications We Seek:

• Fluency in Danish (both written and verbal); knowledge of English is a significant asset.
• Previous experience in customer service or related fields is preferred.
• Exceptional communication and interpersonal skills.
• A proactive approach to solving problems and assisting clients.
• Comfort with technology and ability to quickly learn new software systems.
• A friendly, upbeat demeanor with a strong commitment to customer satisfaction.
• Willingness to relocate to Greece, taking advantage of paid relocation benefits.