Czech Speaking Customer Service For Booking.com - Remote In Greece

🌟 **Join Our Team at Mercier Consultancy MD!** 🌟 Are you a passionate and engaging individual with a flair for customer service? We are currently seeking Czech Speaking Customer Service Representatives for Booking.com, and the best part? You can work remotely from beautiful Greece! If you love travel and helping people, this role is made for you!

What You’ll Be Doing

• Connecting with customers in Czech, providing top-notch support for their travel inquiries, bookings, and experiences.
• Helping travelers navigate the Booking.com platform, ensuring their questions are answered and problems resolved swiftly.
• Providing personalized recommendations and guidance to enhance customer travel experiences.
• Documenting all customer interactions in our CRM system to keep track of inquiries and feedback.
• Working collaboratively with our dynamic team to share insights and improve service delivery.
• Staying updated on the latest travel trends and offers to provide customers with current information.

• Fluency in Czech (both written and spoken) is essential; knowledge of English is a plus!
• Previous experience in customer service is a great advantage.
• Exceptional communication skills with a friendly and engaging demeanor.
• Ability to handle challenges gracefully and solve problems effectively.
• Comfortable working with technology and online platforms.
• Self-motivated, with the ability to work independently in a remote setting.
• A love for travel and helping others is essential!