AI summary
The Customer Technical Support Specialist responds to customer technical queries, assists with service calls, and performs version upgrades. On-call support is required during evenings, weekends, and holidays.
Eligible from: US only
Job Description
- Reports to the Director of Operations.
- Fulfills tasks based on direct manager assignment
- Deploys Company’s Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support.
- Answers customer queries to support telephone out of office hours as and when required.
- Plans, manages and performs version upgrades, on site and remotely.
- Be available for On-call support on rotation, evening, weekends and holidays as necessary
Originally posted on Himalayas
About the job
- Posted on
- Sep 8, 2026
- Job type
- Full-time
- Location
- United StatesOn-site
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