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Customer Success Associate

Voltus
Remote
Posted 17 days ago

AI summary

As a Customer Success Associate, you will manage the onboarding of new customer sites into energy markets, ensuring all steps from contract signing to live site activation are completed efficiently within a 100-day target. You will be the main point of contact for customers throughout this process.

Eligible from: Worldwide

Job Description

Voltus represents the potential of us to better manage energy through simple, cost and risk-free demand response programs. Our commercial and industrial customers earn cash by letting us maximize the value of their operational flexibility in energy markets. We hire people who are bright, gritty, and good, who care about a cleaner energy future, and who want to work in a fast-paced, entrepreneurial environment. The Role As a Customer Success Associate, you get new customer sites into the energy market and ready to perform so they start earning. You own the project management of onboarding from signed contract to a live site, which means keeping data collection, registrations, hardware installation, and testing moving across Sales, Field Engineering, Market Operations, and Dispatch Operations. Our goal is to get sites live in under 100 days. You are the main point of contact for the customer along the way, and you set expectations early about what participating in the program will actu
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About the job

Posted on
Oct 16, 2026
Job type
Contract
Location
RemoteRemote

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