AI summary
As a Customer Care Executive, you will assist customers with their needs by providing information about services, answering queries via phone/email, and performing administrative tasks. You are expected to maintain accurate records and develop a friendly rapport with customers.
Job Description
Customer Care Executive
The Gollcher Group represents SkyNet Worldwide Express in Malta, providing courier and online shopping deliveries to Malta
Responsibilities
- Assess customer needs to recommend appropriate services
- Develop a rapport with customers, demonstrating a friendly and helpful attitude
- Familiarize yourself with current information about services available for customers
- Answering customer queries by phone/email
- Assist with general administrative and customer service tasks as required
- Record and update information accurately within the relevant systems
Requirements
- O'level standard of education
- Computer literacy, preferably including ECDL
- Ability to cooperate with and support other members of the team
- Fluency in English is a must
- Currently based in Malta
Originally posted on Himalayas
About the job
- Posted on
- Oct 9, 2026
- Job type
- Full-time
- Location
- MaltaOn-site
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