Job Description
About the Role:
We’re looking for a credit control specialist that can assist in the accurate and efficient cash collection for the entire ION Group. Specifically, we’re looking for someone with strong analytical skills, attention to detail, good business acumen for problem solving and the ability to priorities a demanding workload. This role will collaborate with the internal commercial, legal, tax and billing teams as well as with senior management. We are a rapidly expanding company which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.
Your skills, experience, and qualifications
- High level of multitasking and numerical ability.
- Team oriented and ability to own the responsibilities independently.
- Ability to reconcile complex accounts
- Ability to work under strict deadlines
- Superior attention to detail
- Proficiency in excel-
- Desired: experience using Microsoft 365, Netsuite and Salesforce.
Your duties and responsibilities
- Taking complete ownership of assigned customer base by closely monitoring the aged debts
- Meeting the monthly debt collection target of assigned customer base
- Following up with our clients via emails and phone calls to ensure customers adhere to their agreed payment terms with a minimum follow up target of 100 follow up mails per day
- Become escalation point for all high risk or over trading customers whilst recommending appropriate action to be taken
- Work closely with the other teams and senior management to resolve queries in an accurate, timely manner
- Recommending improvements to credit control policies, processes and procedures
- Supporting audit requests and ad hoc reporting tasks as and when required.
- Reconcile and post all client receipts with zero tolerance to unidentified receipts at month end.
About Us:
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe.
Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
Responsibilities
Your duties and responsibilities
- Taking complete ownership of assigned customer base by closely monitoring the aged debts
- Meeting the monthly debt collection target of assigned customer base
- Following up with our clients via emails and phone calls to ensure customers adhere to their agreed payment terms with a minimum follow up target of 100 follow up mails per day
- Become escalation point for all high risk or over trading customers whilst recommending appropriate action to be taken
- Work closely with the other teams and senior management to resolve queries in an accurate, timely manner
- Recommending improvements to credit control policies, processes and procedures
- Supporting audit requests and ad hoc reporting tasks as and when required.
- Reconcile and post all client receipts with zero tolerance to unidentified receipts at month end.
Requirements
Your skills, experience, and qualifications
- High level of multitasking and numerical ability.
- Team oriented and ability to own the responsibilities independently.
- Ability to reconcile complex accounts
- Ability to work under strict deadlines
- Superior attention to detail
- Proficiency in excel-
- Desired: experience using Microsoft 365, Netsuite and Salesforce.
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