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Client Matching Specialist

Wing Assistant
On-site
Posted 20 days ago
Matching-Specialist

AI summary

The Client Matching Specialist manages end-to-end client engagement, conducting discovery calls, interviewing candidates, and ensuring quick responses to client needs while maintaining a pool of available candidates.

Eligible from: Unclear

Job Description

Wing Assistant places contractors across 25+ role types — GVAs, EAs, SDRs, CSRs, and more — for clients across the Philippines, LATAM, and global markets. Internal coordination runs through Discord as the single source of truth: pre-demo requests, mid-call heads-up, post-demo handoffs, and ongoing status all live in one place, so nothing gets lost between people.
This isn't a role for someone who wants a well-worn script.
The accelerated process rewards judgment — reading a client in real time, reading a candidate's fit on the fly, and knowing when to move before the moment closes.
The Account Placement Specialist is responsible for managing the end-to-end client engagement process at Wing Assistant.

You'll Own

  • Understand potential customer input through intake forms and quickly leverage on organization-wide ATS systems to find candidates that match the skillset- interview candidates to ensure fit for what potential client is looking for
  • Discovery & demo: Run full discovery calls and qualify what the client actually needs, then present
    Wing's value and bring live, vetted candidates directly into the call — real people, no recordings, no async profiles.
  • The close: Read the room and close while interest is highest — propose next steps before the call ends, and formalize the deal in Discord/JRF within 30–60 minutes.
  • Candidate bench: Keep the idle-pool current and taggable by role, industry, and availability, so you can pull 2–3 credible matches from a loose brief with 10–30 minutes' notice.
  • Flake-proofing: Confirm candidate availability at T-24h and again at T-30min; always have a backup identified before the call, not after someone drops out.
  • Post-close: Finalize compliance and formal matching once a deal closes, and keep CSM/TA aligned on onboarding status in real time.

Must Haves

  • Has personally run outbound/discovery through to close — not just handed off qualified leads
  • Recruiting or sourcing experience with genuine same-day turnaround, not multiday pipelines
  • Comfortable improvising live — can steer a call and brief a candidate in 10–15 minutes on the spot
  • Fast and responsive by nature — minutes, not hours, is this role's working speed

Nice to Have

  • Staffing, recruiting, or B2B services sales background
  • Already comfortable working async-first in Discord/Slack as the source of truth
  • History of maintaining a “warm bench” of backup candidates proactively
  • Track record of anticipating problems (candidate no-shows, client cold feet) before they happen

Originally posted on Himalayas

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About the job

Posted on
Oct 23, 2026
Job type
Full-time
Location
JamaicaOn-site

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